Kitchen renovations
Cabinets, counters and the wall that used to be there — run by the crew that gives you the estimate.
Our master bathroom went from a cramped, outdated space to a spa-like retreat, and it completely transformed how we feel about starting and ending our days.
Quick with the estimate, and a straight answer about what happens next. Luma Kitchen and Bathroom Renovations · Renovations in Richmond, BC
Fully Licensed As published by Luma
Renovations · Richmond
Luma Kitchen and Bathroom Renovations
Luma
Mon–Fri: 7:00 AM – 5:00 PM 6033 Katsura St #406, Richmond, BC V6Y 0B3
31
Verified reviews
2016
In business
Serving Richmond since 2016
Richmond
Straight answers and a price before anything gets touched.
Cabinets, counters and the wall that used to be there — run by the crew that gives you the estimate.
A cramped layout that never had to stay cramped — Kaitlyn Quong's own words for what changed.
One crew, one schedule, from the first walkthrough to the last one.
Communication is what people actually praise — not the kitchen. Google's own review tags rank "communication" above "kitchen renovation," "crew" and "cabinets."
A Richmond Kitchen, Estimate to Handover, week by week.
DAY 1 · 12 MAY KITCHEN · ESTIMATE
Walked the kitchen in person. The written estimate followed the same day — scope, allowances and a start date, nothing added later that wasn't already in it.
WEEK 01 · 19 MAY KITCHEN · DEMO
Cabinets and old flooring came out. You were told which day the water and gas would be off before it happened, not after.
WEEK 02 · 26 MAY KITCHEN · CABINETS
New cabinet carcasses went in. Counters were templated off them the same week rather than waiting on a second visit.
WEEK 03 · 02 JUN KITCHEN · COUNTERS
Stone counters and the tile backsplash went in — the palette picked at the estimate, no colour surprises at install.
HANDOVER · 09 JUN KITCHEN · WALKTHROUGH
Final walkthrough together, punch list written down in front of you, not emailed after.
Richmond, since 2016
Luma runs kitchen and bathroom renovations out of a studio on Katsura St, coordinating design, permits and trades under one contract rather than handing a homeowner a list of subcontractors to manage themselves.
Thirty-one Google reviews, every one of them five stars, and the topic Google's own tags surface most often is communication — ahead of the kitchen renovation itself. Reviewers describe a fast, written estimate, then updates that keep coming after the contract is signed: "kept us updated every step of the way," "walked me through the process step by step," "answered all of our questions."
That is the part a studio built around "architectural precision" and "single-point accountability" tends to under-write, because it sounds less impressive than a marble countertop. It is also the part the reviews say actually mattered.
Luma's own site claims "single-point accountability" without ever stating what happens if something is wrong after the crew leaves. This is what that promise means in practice.
Luma's own published process — Spatial Curation, Technical Engineering, Seamless Execution — names three phases and no durations. Here is what a homeowner actually plans a kitchen-less month around.
Ask any of the thirty-one people who left a review what stood out, and it isn't the millwork. It's that someone told them what was happening, every week.
answered all of our questions and made the renovation process stress-free
Marcus zhou · Google review, a month ago
Credentials
As published by Luma
HANDOVER · 09 JUN KITCHEN · WALKTHROUGH
The last visit is a walkthrough, not an invoice.
Based in Richmond. These are the places Luma actually drives to.
Based in
Richmond
31 Google reviews
Excellent workmanship and great communication. They answered all of our questions and made the renovation process stress-free.
Beautiful crafstmanship by the crew on our kitchen renovation. its hard to find a good renovation contracting team in richmond so im happy we got renovated with these guys
The things homeowners usually want to know before they let anyone in the door.
It depends on what's being moved, but the pattern in Luma's own reviews is consistent: a fast written estimate first, then weekly updates until the walkthrough — never a single guess up front with no check-ins after. Ask for the week-by-week at your estimate.
If nothing structural moves and the plumbing and electrical stay where they are, often not. The moment a wall comes out, a fixture relocates, or the panel gets touched, a City of Richmond permit is in play — ask about it at the estimate stage, not once demolition has started.
The crew, not a rotating cast of subcontractors you're introduced to one at a time. Google's own review tags for this business rank “crew” above “cabinets” — customers notice who shows up as much as what gets built.
Two years on the labour — cabinet installation, tile setting, every trade brought onto the job. Manufacturer warranties on materials are handed over in writing at the walkthrough. You call the same person who quoted the job, not a general office line.
Two independent reviewers each single out the same thing: quick, and explained in person before anything was signed — not a form that disappears for a week.
Luma was very quick to give me an estimate and they walked me through the process step by step, explaining everything well. Great customer service!
Luma was very professional and quick with the estimates. Im very pleased with the quality of the work, and that it was done in a timely manner.
We renovated our ensuite bathroom and couldn't be happier with the results. Quality work and very friendly staff.
Luma completely transformed our kitchen. The whole process was smooth, and the team kept us updated every step of the way. The finished result looks amazing!
They remodelled out home and did a beautiful job on the kitchen renovation. They made it a blend of black, white, and grey. they finished the job very fast, would recommend !
We had an excellent experience working with Luma Kitchen & Bathroom Renovations. From the initial consultation to the final walkthrough, the team was professional, knowledgeable, and attentive to every detail.
Very friendly and knowledgeable staff, got the job done in a timely manner.
Luma will call you back on the number you left.