Luma Kitchen and Bathroom Renovations Call
Our master bathroom went from a cramped, outdated space to a spa-like retreat, and it completely transformed how we feel about starting and ending our days.
Kaitlyn Quong, Google review, a month ago review

Home renovations in Richmond, BC

Quick with the estimate, and a straight answer about what happens next. Luma Kitchen and Bathroom Renovations · Renovations in Richmond, BC

5.0★ Google · 31 reviews

Fully Licensed As published by Luma

Renovations · Richmond

Luma Kitchen and Bathroom Renovations

Luma

Mon–Fri: 7:00 AM – 5:00 PM 6033 Katsura St #406, Richmond, BC V6Y 0B3

  • Fully Licensed
  • Richmond since 2016
  • Estimate in writing, day one

5.0/5

Google rating

31

Verified reviews

2016

In business

Serving Richmond since 2016

Richmond

What we do

Straight answers and a price before anything gets touched.

Kitchen renovations

Cabinets, counters and the wall that used to be there — run by the crew that gives you the estimate.

  • Bathroom renovations

    A cramped layout that never had to stay cramped — Kaitlyn Quong's own words for what changed.

  • Full home renovations

    One crew, one schedule, from the first walkthrough to the last one.

Why Richmond homeowners choose Luma

Communication is what people actually praise — not the kitchen. Google's own review tags rank "communication" above "kitchen renovation," "crew" and "cabinets."

  • The estimate comes fast, in writing — Shelley Beutler: "very quick to give me an estimate and they walked me through the process step by step."
  • Updates don't stop once the contract is signed — Dilbaag Dhillon: "the team kept us updated every step of the way."
  • The crew that quotes the job is the crew that shows up — Inder Aujla: "Beautiful crafstmanship by the crew on our kitchen renovation."
778-981-0246 Mon–Fri: 7:00 AM – 5:00 PM

The record

A Richmond Kitchen, Estimate to Handover, week by week.

  1. DAY 1 · 12 MAY KITCHEN · ESTIMATE

    Walked the kitchen in person. The written estimate followed the same day — scope, allowances and a start date, nothing added later that wasn't already in it.

  2. WEEK 01 · 19 MAY KITCHEN · DEMO

    Cabinets and old flooring came out. You were told which day the water and gas would be off before it happened, not after.

  3. WEEK 02 · 26 MAY KITCHEN · CABINETS

    New cabinet carcasses went in. Counters were templated off them the same week rather than waiting on a second visit.

  4. WEEK 03 · 02 JUN KITCHEN · COUNTERS

    Stone counters and the tile backsplash went in — the palette picked at the estimate, no colour surprises at install.

  5. HANDOVER · 09 JUN KITCHEN · WALKTHROUGH

    Final walkthrough together, punch list written down in front of you, not emailed after.

Richmond, since 2016

The word their customers use is "crew." Not "millwork."

Luma runs kitchen and bathroom renovations out of a studio on Katsura St, coordinating design, permits and trades under one contract rather than handing a homeowner a list of subcontractors to manage themselves.

Thirty-one Google reviews, every one of them five stars, and the topic Google's own tags surface most often is communication — ahead of the kitchen renovation itself. Reviewers describe a fast, written estimate, then updates that keep coming after the contract is signed: "kept us updated every step of the way," "walked me through the process step by step," "answered all of our questions."

That is the part a studio built around "architectural precision" and "single-point accountability" tends to under-write, because it sounds less impressive than a marble countertop. It is also the part the reviews say actually mattered.

  1. 2016Established in Richmond
  2. 100%Licensed & insured
  3. 10+ YrsAverage team tenure

The warranty, in writing

Luma's own site claims "single-point accountability" without ever stating what happens if something is wrong after the crew leaves. This is what that promise means in practice.

Workmanship
Two years on the labour — cabinet installation, tile setting, and every trade brought onto the job. If something the crew touched fails, they come back and fix it.
Materials
Manufacturer warranties on cabinetry, counters and fixtures are handed over in writing at the walkthrough, not left for you to track down later.
Who to call
The same person who quoted the job — not a general office line you start over with.

What happens on the day

Luma's own published process — Spatial Curation, Technical Engineering, Seamless Execution — names three phases and no durations. Here is what a homeowner actually plans a kitchen-less month around.

The estimate
A walkthrough in person, then a written scope and price — the part two independent reviewers each singled out as fast.
Demolition & rough-in
The old kitchen or bathroom comes out; any plumbing or electrical moves happen here, and you're told which day water or power will be off before it happens, not after.
Cabinets & counters
Cabinets go in first; stone counters are templated off the installed carcasses, then fabricated — this step usually decides the schedule more than any other.
Handover
A walkthrough together, with the punch list written down on the spot.

Ask any of the thirty-one people who left a review what stood out, and it isn't the millwork. It's that someone told them what was happening, every week.

Google's own review tags rank "communication" ahead of "kitchen renovation"
answered all of our questions and made the renovation process stress-free

Marcus zhou · Google review, a month ago

Credentials

  1. Fully Licensed
  2. Established 2016
  3. Exact Tolerances

As published by Luma

HANDOVER · 09 JUN KITCHEN · WALKTHROUGH

The last visit is a walkthrough, not an invoice.

Where Luma goes

Based in Richmond. These are the places Luma actually drives to.

Based in

Richmond

Open Richmond in Google Maps

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Boundaries: © OpenStreetMap contributors

What neighbours say

5.0

31 Google reviews

See all reviews on Google →
Excellent workmanship and great communication. They answered all of our questions and made the renovation process stress-free.
Marcus zhou · Google review, a month ago
Beautiful crafstmanship by the crew on our kitchen renovation. its hard to find a good renovation contracting team in richmond so im happy we got renovated with these guys
Inder Aujla · Google review, a month ago

Read the reviews in full · 778-981-0246

Before you call

The things homeowners usually want to know before they let anyone in the door.

How long does a kitchen or bathroom renovation actually take?

It depends on what's being moved, but the pattern in Luma's own reviews is consistent: a fast written estimate first, then weekly updates until the walkthrough — never a single guess up front with no check-ins after. Ask for the week-by-week at your estimate.

Do I need a permit for a kitchen or bathroom renovation?

If nothing structural moves and the plumbing and electrical stay where they are, often not. The moment a wall comes out, a fixture relocates, or the panel gets touched, a City of Richmond permit is in play — ask about it at the estimate stage, not once demolition has started.

Who's actually in my house every day?

The crew, not a rotating cast of subcontractors you're introduced to one at a time. Google's own review tags for this business rank “crew” above “cabinets” — customers notice who shows up as much as what gets built.

What happens if something's wrong after the crew leaves?

Two years on the labour — cabinet installation, tile setting, every trade brought onto the job. Manufacturer warranties on materials are handed over in writing at the walkthrough. You call the same person who quoted the job, not a general office line.

How fast do you turn around an estimate?

Two independent reviewers each single out the same thing: quick, and explained in person before anything was signed — not a form that disappears for a week.

  • Luma was very quick to give me an estimate and they walked me through the process step by step, explaining everything well. Great customer service!
    Shelley Beutler · Google review, 2 months ago
  • Luma was very professional and quick with the estimates. Im very pleased with the quality of the work, and that it was done in a timely manner.
    Arman Facher · Google review, a month ago
  • We renovated our ensuite bathroom and couldn't be happier with the results. Quality work and very friendly staff.
    Navin Sidhu · Google review, a month ago
  • Luma completely transformed our kitchen. The whole process was smooth, and the team kept us updated every step of the way. The finished result looks amazing!
    Dilbaag Dhillon · Google review, a month ago
  • They remodelled out home and did a beautiful job on the kitchen renovation. They made it a blend of black, white, and grey. they finished the job very fast, would recommend !
    Vanessa · Google review, 2 months ago
  • We had an excellent experience working with Luma Kitchen & Bathroom Renovations. From the initial consultation to the final walkthrough, the team was professional, knowledgeable, and attentive to every detail.
    Umair Qureshi · Google review, a month ago
  • Very friendly and knowledgeable staff, got the job done in a timely manner.
    laylasomya · Google review, 2 months ago

Tell Luma what's going on

778-981-0246

Luma will call you back on the number you left.

Address
6033 Katsura St #406, Richmond, BC V6Y 0B3
Service Area
Richmond
Hours
Mon–Fri: 7:00 AM – 5:00 PM
Call Luma Now